Spidery Hub — Privacy policy

Last updated: 6 November 2026

Spidery Hub (taskmanager.spideryweb.com and the Spidery Hub apps for Android and iPhone) is the work portal of Spidery Web, a digital marketing agency in Mumbai, India. It is used by our team and by the clients we work for. Accounts are created by Spidery Web — there is no public sign-up. This policy explains what the app handles and why.

Information we handle

• Account details — name, work email, phone number and role, set up by Spidery Web so you can sign in.
• Work content — tasks, comments, approvals, reports, invoices, payments and files you or our team add for your business.
• Notification token — when you allow notifications, your phone gives the app an anonymous token so we can send you alerts (through Google Firebase Cloud Messaging). It does not identify you outside Spidery Hub.
• Fingerprint / Face ID sign-in — if you turn it on, a random sign-in code is stored in your phone's secure storage and unlocked only by your fingerprint or face. Your fingerprint or face data never leaves your phone and is never sent to us; your password is never stored on the phone.
• Photos and files — only the ones you choose to upload (for example creatives or documents). The app asks for camera access only when you take a photo to upload.
• Basic security logs — sign-in times and actions, to keep accounts safe.

How we use it

Only to run the service for you: show your tasks and reports, send work alerts (new tasks, approvals, invoices, reminders), process billing, and keep the account secure. We do not use your information for advertising and the app contains no ads or third-party tracking.

Sharing

We do not sell or rent personal information. We share it only with service providers that help us run Spidery Hub — hosting (Hostinger, India), Google Firebase for notifications, email and WhatsApp delivery, and Razorpay for online payments — and only as needed, or when required by law.

Security and retention

All traffic is encrypted (HTTPS). Passwords are stored only as secure hashes. We keep information for as long as you work with Spidery Web and as required for accounting and legal purposes, then delete it.

Your choices

• Choose which alerts you get on your Account page, or switch notifications off in your phone's settings.
• Remove fingerprint sign-in from any phone on your Account page.
• Ask us to access, correct or delete your information, or close your account, by emailing info@spideryweb.com. We reply within 30 days.

Children

Spidery Hub is a business tool and is not meant for children under 18.

Contact

Spidery Web, 303 Quantum Towers, SV Road, Malad West, Mumbai 400064, India · info@spideryweb.com · +91 97680 29386